We pride ourselves on offering a high level of support to our clients. We ask that you follow the appropriate support steps, starting at Level 1, to assist us in better utilizing our resources.

Email support is available 24/7. All emails to tech@ritech.net, which include support tickets, and plesk trouble tickets are dispatched via cellphone SMS to the tech that is on duty.

Note: We still offer our Plesk 7 Tutorial flash movies for reference, even though we've upgraded to Plesk 8. Within Plesk, there is an integrated guide available.

Plesk 7 Tutorial Flash Movies Support Knowledge Base Support Blog Support Request Ticket --> within Plesk Technical Support: tech AT ritech.net Billing Support: billing AT ritech.net Sales Support: sales AT ritech.net (866) 441-7025 24/7 Sales - x0 Technical Support - x701 Billing Support - x703 Mailing Address: Richmond Internet Technology PO Box 201 Wyoming, RI 02898 Online Billing System

 

Richmond Internet Technology LLC, PO Box 201 Wyoming, RI 02898| (866) 441-7025 | Terms of Service | AUP